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At each service level our engineers analyze your media to determine the condition of the data. As a result, you will be provided an option to receive an online report showing all recoverable files before you decide to proceed with the recovery. After your data is recovered, it's returned on the media of your choice (HDD, CD, DVD, tape, USB drive) or made available for encrypted download from a secure server.If you have experienced a data loss event and require immediate service call 855.558.3856. Please note, you may be directed to an answering service if your call occurs outside of normal hours of operation. We recently collaborated with storage experts, Kingston Technology, to produce a series of webinars called Tech Talks. Over the next four weeks, you will get the opportunity to join our Research and Development Lead, Robin England and Kingston’s Field Application Engineer, Geoffrey Petit, as they share their knowledge on SSD technology and the challenges surrounding data recovery from SSDs. In episode four, Robin and Geoffrey discuss: Data erasure processes Different By Tilly HollandNov 19 2019.